Retail Companies

Better Sales & Service With Excellent Communication

Helping Retail Businesses Establish Improved Customer Relationships With itext.io

Retail companies are growing businesses with an increasing amount of business processes. Companies need to find ways to improve customer service, increase brand awareness, distribute special promotions and offers, as well as come up with strategies to gain the edge over the competitions.

It's a game where you must provide

not only great products but also excellent customer service and support.

You either offer the best customer experience or lose them to your competitors for good. And no business would ever want to lose their customers.

About 89% of customers have stopped doing business

after experiencing poor customer service.

By upgrading their existing phone lines, itext.io's Enterprise Enhanced Messaging Platform has opened a new door of great potential for retail businesses with one of the most effective communication channel in the world, text messaging.

How itext.io Improves

Retail Businesses

Reduce Cost & Increase Efficiency

With itext.io's Artificial Intelligence engine (ALICE), retail businesses can provide automated engagement to common customer request and inquiries. A powerful tool for call center and customer service agents, allowing them to focus on more crucial and complicated matters while being able to handle multiple transactions at once, dramatically increasing productivity.

Promote Brand & Product Awareness

Getting the word out has never been this easy. With itext.io’s Enhanced Messaging, retail companies’ upgraded landlines can gain opt-in customers, send update and information, highlight products, reinforce brand awareness, and educate their customers on their services via text messaging, one of the world's most powerful communication channels.

Enhanced Customer Service

itext.io allows retail businesses to interact with customers in a communication network that they prefer with complete convenience and efficiency. Unlike calls, your new text-enabled phone lines will provide a more positive engagement with no hold time and better customer experience, providing instant solutions with high customer satisfaction rate.

Increase Sales & Customer Loyalty

Text messaging is a persuasive method to send special promotions, discounts, coupons, and instant purchase incentives to your customers. With itext.io's Enterprise Enhanced Messaging Platform, retail businesses can launch effective campaigns, increasing sales and promoting customer loyalty.

About 91% of opt-in users receive text messages

from a brand and find those message to be very useful.

Retailer’s SMART Phone Lines Can

Send Text Messages about Special Offers, News, and product details

Send Invitations For Special Events

Send Coupons and Promo Codes

Promote Brand Presence

Send Incentives and Build Loyalty Campaigns

Create Text Surveys & Collect Customer Feedbacks

Send Service Updates and Product Notification

Send Alerts On Special Sales

Provide Geo-targeted Messaging

With just a quick upgrade to their existing phone lines, retail companies have discovered a groundbreaking strategy for success to elevate their business.

Taste The Benefits, Enhance Your Numbers Now!

Don’t let your business miss out. Gain the competitive edge now and upgrade your current phone lines today to enjoy the benefits of a new SMART landline.

UPGRADE YOUR LINES TODAY

BOOST YOUR SALES BY REACHING MORE CONSUMERS

SHOW ME HOW

CHECK YOUR PHONE LINE FOR FREE

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